Quality World is a concept developed by Dr. William Glasser, the founder of Choice Theory and Reality Therapy. He tells us that we all have a small, personal, imaginary world that we created shortly after birth. This world is made up of very unique mental images that are important to us.
Wednesday, September 23, 2026
Reviewing My Quality World
Walking in Real Reality
I haven’t written an entry here for the longest time. For months, my desk has been consumed by a gruelling, beautiful, and necessary excavation—the writing of my memoir. I sat at my teak dining table while I sighed, groaned, and bawled, pouring decades of unedited trauma, physical blows, and global tragedies onto clean paper. I thought writing the final sentence would be the peak of my relief. But as it turns out, the truest, most staggering transformation didn’t happen on the page. It happened yesterday afternoon, at a crowded shopping mall, over a plate of dessert.
Tuesday, June 14, 2022
Dearest Mak

Dearest Mak,
Its been 15 days since you went home to Allah. I pray He has placed you among the righteous and pious. So many people prayed the same for you, Mak. So many people wept over your passing. So many people fell over each other to care for you. That just goes to show how much you were loved. I don't think its possible for me to ever stop loving you.
Before there were anyone else, there was just you and me. I remember fondly how you cared and loved me. Despite everything that happened in between the years, there was nothing that you did that made me feel unloved by you.
From you I learned how to be a strong, independent woman who won't take shit from anyone. You taught me so many things but you didn't teach me how to live without you. I feel your presence in my life after your passing. Somehow, I also feel Wan's presence in my life too.
Mak, you were there to witness how your brother treated me. When your brother shouted at you and I defended you, I was shouted at also. When you were taken away from under my care, they broke me. I kept remembering how you once told me about your dream where your sons planned to place you in a nursing home. I was so traumatised when I was told you were on your way to a nursing home with the hired caregiver. No one pacified me. And they did that on my birthday! I didn't even get to celebrate my birthday with you. I was so broken until I had suicidal thoughts and trauma. I thought of jumping in front of a speeding car to end all the turmoil I was experiencing. Jasmene was quick to take me to see my psychiatrist who then prescribed me some added medications to help me climb me from the darkness. Of course they don't really understand or empathise with what I was experiencing coz its not as obvious as cancer. Sometimes I wish I had cancer instead of major depressive disorder and complex PTSD.
My psychiatrist advised me to move out of the house urgently because he said I won't be able to heal for as long as I was living in a very toxic environment. So, Jasmene acted fast in securing a condo for us to move into. Coming up with the deposit for the condo was such an insurmountable challenge that I had to beg and borrow to just afford the moving. As a result, the house was left behind like a crime scene.
When they took you away from me, everyone went silent and no one communicated with me, Mak. I didn't know they were gonna move you back into your own home. And honestly, I had no means to even pay for a cleaner to clean the house. The house was just too expensive for me to afford continuing living in it.
Mak, I have done everything that you wanted me to do: move into your home and take care of you as your health declined. When you were living with me and my family, we had a lot of laughs and plenty of happy memories. Caring for you during COVID-19 was made easy by Allah when I was able to withdraw money from my old age fund with which I spent a significant amount repairing the house and buying your necessities. I don't have a single guilt nor regret because I know for a fact that I went above and beyond my capacity as your primary caregiver during the lockdown years.
Mak, I can hear your voice giving me the same old advice: "Do the best you can and if that's not good enough to others, tough luck!" I also hear Wan's voice saying what he said to me years ago while we were in London. He said, "You do good for the whole of your life and people won't remember it. But when you do one thing wrong, they will remember it for the rest of their lives." How poignant, isn't it? People are so quick to judge how I was responding to their manipulations and toxic abuse. People are quick to judge me for something they aren't willing to endure themselves. So I left.
With your passing, the tug of war that involved ugly dramas has ended. Along with it goes the bond that lasted as long as you did. I have ended it by withdrawing myself from that family. I wish I could've died with you, Mak. The pain of losing you is indescribable.
HAJJAH NOORAZAH BINTI AISHAH
30.09.1943 - 30.05.2022
AL FATIHAH
Friday, April 23, 2021
This Too Shall Pass
Most often, we hear this phrase being said to us whenever we are facing something that is extremely challenging. It’s purpose, presumably, is to bring some form of comfort and hope. A form of anticipation that there will be light at the end of the tunnel.
I cannot speak for everyone but I, for one, couldn’t really grasp the hope that’s imbedded in that phrase. Somehow, to me, it sounded more like something you might say when you don’t know what else to say. Very rarely would this phrase comfort me in any shape or form.
Things have been rough for me emotionally and psychologically for the past two years, especially. And Allah knows how traumatised I have been through childhood traumas and such. He allowed these things to happen to me. I take comfort in understanding that THAT meant I am deemed strong enough by Him to survive through the challenges He had designed for me.
In therapy, a counselor is to assist client to gain some form of insight; an inner understanding or introspection on why they are where they are in their lives with all given circumstances and variables. After that, the counselor walks with the client as they process through their inner conflicts, frustrations and disappointments.
This morning, Allah bestowed upon me an inner wisdom. Here it is.
In order for the phrase “This too shall pass” to have any value as a psychological resource, one must understand that a bad experience is not tangible. An experience is a memory of what happened. 10 different individuals with the same experience will have 10 different memory of it. So, who is right? Whose experience is more valid than the other? None. All have the same value of fragments of memory.
Yes. An experience is intangible. Unless you choose to write it down into a descriptive narrative. I can totally understand why anyone would want to do that. But why would anyone want to make tangible a bad experience?
“This too shall pass” means you need to allow the experience to pass through you without leaving any residue or sediment within you. That would mean you need to allow it to pass through you several times until it changes from being a bad experience to a life lesson. Bad experience did not happen to you. Bad experience just happens. There’s no need to make it about you.
So, do write down happy experiences, thoughts and moments. Write down everything you want to be reminded of. Design your memories.
Tuesday, March 24, 2020
Under One Roof
Friday, February 7, 2020
"I Want To Go Home To My Father."
Today was very challenging to Mom. She was restless and anxious. She kept saying "I need to go home soon." as she caressed the side of my face with tears in her eyes. Regardless of how many times I explained to her that she is home, that she's living in her own house, she insisted that she needs to go home. "I am old now", she said, as she wiped the tears off her eyes.
Ater a few minutes of me in the bathroom, I came out to find that she had changed her clothes from the home-wear kaftan I had put on her after morning shower into a pair of baju kurung; as though she was ready to go out. She was pacing the compound of our home restlessly. This spurred me to do a little research by googling "what to do when alzheimer's patient looks for deceased parent"
I came across an article titled "3 Tips When Someone With Dementia Wants Her Mom or Dad." It went on to explain the following:
"Think of the young child who wanders off in the store. All of the sudden, she looks around and begins to cry because she's lost and doesn't know where her mom is. While we don't want to treat a respected older adult like a child, it can be helpful to remind ourselves that this lost feeling is similar to what they're experiencing."
I met her at the main door and persuaded her to come in. She said, "I want to go home to my father's house." My heart broke into a million pieces. I coaxed her into sitting on the sofa with me. As I held her hands in mine, I looked deeply into her eyes and said," Mom, grandpa passed away 8 years ago." Her eyes reflected the abyss of unspeakable loss.
Ever since mom lived with us, I have been applying all the knowledge I have in psychology and putting into practice the caregiving skills I had acquired over the years. I have seen how Behavioural Therapy such as classic conditioning and positive reinforcements have shown a reasonable amount of improvement in mom's behaviour. Currently, I am also using Reality Orientation in Alzheimer's and Dementia. It's an approach where the environment, including dates, locations, and current surroundings, is frequently pointed out and woven into the conversations with the person. Reality orientation, when used appropriately and with compassion, can also benefit those living with Alzheimer's or Dementia.
- Talking about orientation, including the day, time of day, date, and season
- Using people's name frequently
- Discussing current events
- Referring to clocks and calendars
- Placing signs and labels on doors, cupboards, and other objects
- Asking questions about photos or other memorabilia
I made a few phone calls to mom's cousins and got them to speak to her on the phone. Perhaps she is looking for familiar faces. Perhaps she is looking for past connections. After all, I truly believe that connections are like bread crumbs that leads us back home when we are lost.
It's okay, mom. No matter how lost you may be feeling right now, I got you. And I will always be your one and only daughter. May Allah bless mom with syifa, always.
Friday, January 10, 2020
Looking for Mom in Alzheimer's Forest
Ever since my mom has been living with me, I hardly get to see her. Every day, I deal with the disease that manifests itself in the most back breaking, exasperating and exhausting daily routine. I look forward to showering mom and dressing her. Meal times is extra challenging as she never knows what she wants to eat and sometimes refuses to eat what is served. This has given me an opportunity to choose my battles and let go of petty stuff.
Early December when mom moved in with us, she would clean her face with tooth brush and toothpaste instead of brushing her teeth. A week after I started her on Calcium Magnesium tablets at night, she now brushes her teeth and that is a huge improvement on her part and a massive achievement for me!
She still confuses the trash with the laundry basket. That's an ongoing conditioning process. She doesn't resist putting on her disposable diaper underwear although there are times she gets cheeky and takes one off without putting on another. Another ongoing conditioning process.
A week ago, I started her on Evening Primrose Oil plus Fish Oil as a supplement for her to take after breakfast. Earlier this evening, I was watching television with her and a trailer for a movie was showing. "The Garden of Evening Mists" made me decide that I wanted to go watch it at the cinema. I asked mom what she thought about the film and she said, "The story is very interesting!" And in my head I went, "WOW!!!" Your guess is as good as mine whether the EPO plus Fish Oil has anything to do with this mental clarity.
I decided to take advantage of that window of lucidity of her mind to explain to her about what she's going through. She showed clarity of understanding when I explained to her about Alzheimer's disease and reminded her how her own maternal grandmother suffered the same. She remembers that.
So, in day filled with routine of bathing, dressing, cleaning, washing, laundry, mopping floors, wiping soiled upholstery etc, whenever my spinal pain and body aches become obvious to her, the maternal instinct in her kicks Alzheimer's ass and she attends to my pains and comforts me in a way only a mother sincerely can.
I have been watching a lot of documentaries on Alzheimer's to learn ways of how I can do better by her. One that sticks in my mind is one about Edwin Honig; First Cousin Once Removed. Many things he said were so profound and the impact is long lasting.
"Edwin Honig: [YOUNGER EDWIN On video recording] I'm Edwin Honig and I've been around for 70 years, so I think. I've been a poet and writer... Born in Brooklyn, NY, September 3rd, 1919... Abraham Lincoln High School 1935... City College of New York... University of Wisconsin at Madison. Studied English...
Sunday, December 29, 2019
My Motherless Mother
More often than not, I am known for being my father's daughter. The world doesn't know how much more significant the influence of my mother, Noorazah Abdul Aziz, has on the making of who I have become today. Let me begin by telling her story.
Her mother died of pneumonia when my mom was barely three years old. With a brother who is a year younger than her, the duo was the center of a tug of war between two sets of grandparents who are as opposites as chalk and cheese. With a father who was obviously grieving over the loss of his wife and pressured by his own parents to agree to an arranged marriage, we can only imagine how it must be like for these two children back in 1946.
My mother suffered multiple abuses at the hands of those who were entrusted with her care, namely her father's wife. As they couldn't have children of their own between them, they adopted several children, starting with my grandfather's wife's niece. And while these adopted children were cherished and treated with the best, my mother, on the other hand, was treated very poorly, to say the least. Being married to my father wasn't a bed of roses either. Survivors of narcissistic personalities will tell you how their wounds are life long and a never ending trauma.
She showed me how a strong single mother looks like when she singlehandedly brought up my brothers and I after my father divorced her in 1978. She did it with almost no child support from my father. She pawned and sold her jewelry to afford medical care for us and thought nothing of it. She made her life decisions with our best interest at heart.
Thinking back on what my mother had gone through from her early childhood into her middle adulthood, its no wonder she has stage 6 Alzheimer's disease now. It began with a mild stroke she suffered when her father passed away in 2012, followed by several falls. I believe it is Allah's mercy upon her to help her live the remaining years of her life with no traumatic memory whatsoever.
You will find that all the above paragraphs contain repetitions of the word "suffer." The above story wasn't written with the intention to paint a bad picture of anyone. It just so happens that my mother's experience with all those involved in her life were not materials of happy memories.
As I look towards 2020 with my mom, caring for her as how she did me; being patient with her as how she was with me; I feel honored and blessed with this golden opportunity to be there for her in ways I hope my two daugthers will be for me. I am eternally grateful to both my brothers for taking care of mom during her decline, which I believe, must be the hardest phase of all. As they continue to support me in my caring for my mother, I cherish the bond between my brothers and I, something money can never buy. My mother does not need fame and fortune to validate how much she has given in the name of love and loving. In my eyes, she is my true superhero and her super power is resilience. May Allah continue to bless her with the best of dunia and akhirat. Ameen.
Thursday, July 4, 2019
Don't Tell Me How to be a Private Practitioner!
BUSINESS CONCERNS
WORK SCHEDULE
MARKETING
EXPENSES
FLUCTUATING INCOME
Wednesday, May 22, 2019
I'm Done
I am well aware I am to work on my own weakness during Ramadhan. I understand that this is something that is expected of every muslim. But when they assert their inner aggression and project their frustrations on me, I can still rationalize and maintain patience by reminding myself that kifarah is never comfortable and is meant to cleanse my soul of sins accummulated thus far.
Far from using this as an excuse or a crutch, my struggles with depression is very much real. And with having challenges to refill my prescriptions to manage my condition, it is pushing me extremely close to my limit that I can honestly admit how the only thing I can come up with to be grateful for in a day is having Allah in my life. If it isn't for Him, I can actually run the blade in the correct direction on my wrist that would render me beyond anyone's help.
The ugliness of this world is just too much. Blood ties means nothing to people. Humility means nothing to people. Sincerity means nothing to people. If it doesn't bring millions of money or high social status, it has no value. Empathy is a rare thing to find in people nowadays. All that people care for are their own selfish "what's in it for me?" attitude. Its so glaringly clear how this world is a prison.
Day by day, people push me further and further to the edge of the cliff. It makes me wonder why I even bothered to save people's lives when they don't care for their own precious lives. I am beyond being angry and hurt. I am indifferent.
Do whatever you want. Its your life. Knock yourself out and fuck it up. I don't want any part of shit like that.
Wednesday, January 9, 2019
From Daughter to Wife
You were determined right from the get go. Eagerly burrowing your head out and refusing to wait for the doctor to arrive. You were impatient. And when you came into this world with knitted brows as though you were upset with the international stock market, I knew that you were to grow up to be a very intelligent, assertive, confident and loving go-getter.
Fast forward 26 years and now you are a wife to the love of your life. Your dad and I couldn't have asked for a better man to be your husband and our son. James may not be perfect but he is imperfectly perfect for you. On this day, your dad and I feel so blessed.
Here, I share with you the letter Paul Newman wrote to his wife on their wedding day:
Take care of each other, my children. Remember how precious you are to us.
- Mama and Ayah.
9th January 2019
Sunday, December 30, 2018
Let. God. Drive.
After 3 years of working as a full time lecturer at a private university, I have decided to go back to my private practice. Many questioned my decision, mostly were concerned with my future finances. I guess its fair for them to worried, given that they don't know how well Allah has been providing for me before my full time employment.
Private practitioners were, and are still, seen as 'risk takers.' Many do not see private practice as "real work" simply because it lacks a fixed amount of monthly income. Private practice is also flexible with regards to working hours. However, during my full time employment stint, I have come to realize how draining work can be. It can certainly kill any passion you may have for your profession. Work/life balance is almost non-existence and self-care is often left out of our priority list. We struggle to make time for those we love. And the reason why we cry at funerals of our loved ones is guilt. Guilt for not spending enough time with them while they were still alive and well.
I saw my spiritual wellbeing deteriorate during my full time employment. I also saw how quickly my mother's memory spiralled downwards to the point where she wasn't able to do the usual tasks she was able to do for herself. That was when I had to stop. Enough was enough. I need to refocus on what truly matters in my life.
I am grateful for the times I spent nurturing and guiding young counselors into professionals with optimum potentials. I have met many beautiful souls during my years in that university and I do not regret that one bit. But as I have taught developmental psychology as a subject for 3 years now, I am well aware of whats coming in the future. Everyone ages and eventually, everyone will die. We were born, we live, we age, and then we die. But what will be remembered most by others is how much we have touched their lives.
I am grateful for the chance to continue lecturing on a part time basis. This way, I will only need to teach one subject per semester and still do counseling in my private practice and strike an awesome balance in life. God is important to me. My family is important to me. I am important to me.
I feel very blessed to have witnessed so much growth in my students. Those who started out struggling with personal challenges have now bloomed into very caring, empathic, and very professional individuals. I am immensely proud of each and every one of them. I truly am.
Now, as 2018 draws to an end, I eagerly look forward to next year. An abundance of contentment through new additions to the family, daughters working at building their own muscles to fly, and finally, making my dream come true for MY Confidential. Last but not least, continuing my work in crisis intervention.
How do I feel about the future? Am I not worried about the uncertainties in life? For as long as Allah is driving my car, I will continue to be in good and safe hands. Keep the faith. Trust in Him. Hold on tight.
Smile.
Monday, January 8, 2018
The Beauty in Being Broken
Friday, December 29, 2017
Farewell 2017
Reviewing My Quality World
Quality World is a concept developed by Dr. William Glasser, the founder of Choice Theory and Reality Therapy. He tells us that we all hav...
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Lee Eliot Berk (right), with Lawrence Berk, student Johari Salleh, and Charlie Mariano. (Circa 1967) Dato' Johari Salleh While I was aw...
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Its been a while since my last blog. My silence has been caused by a very hectic work schedule. Among all the activities that I had to be in...
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Dearest Mak, Its been 15 days since you went home to Allah. I pray He has placed you among the righteous and pious. So many people prayed th...




























